Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Buffalo come from postal codes 14215, 14221, 14224, 14207, 14225, 14206, 14202 and 14205.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 268,691 ratings
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Problems in the last 24 hours in Buffalo, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Spectrum
Spectrum is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Buffalo, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Buffalo, Tonawanda, Lancaster, Depew, Hamburg, Orchard Park, East Amherst, Grand Island, North Tonawanda and West Seneca.
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City | Problem Type | Report Time |
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TV | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Buffalo, New York
Latest outage, problems and issue reports in Buffalo and nearby locations:
Kennedy (@BuffaloKennedy) reported fromCheektowaga, New York
@deftonesfreek @GetSpectrum All of my stuff is running at 5mbps at the moment. It shouldn't be that slow. But they are the only option pretty much in buffalo
sensei. (@jiggysensei) reported fromCheektowaga, New York
@GetSpectrum is the ******* worst internet provider I ever had
Jarrod Seeley (@NY_NaNook) reported fromBuffalo, New York
@Ask_Spectrum when will cable service be back on for Buffalo, NY 14202
Shawn mochol (@smochol1012) reported fromLancaster, New York
@Ask_Spectrum is there a outage Lancaster ny 14026
Samantha Purpora (@sampurpora) reported fromTonawanda, New York
@GetSpectrum @Ask_Spectrum Your Internet is possibly the WORST EVER. If you can't step it up during a pandemic, đđť
BCP (@fcbgreenday_230) reported fromDepew, New York
@Ask_Spectrum Oh boy, here we go again with your internet that decides to sh*t the bed every day of the week.
The Island of Misfit Toys đ§¸đ (@Maddywithay1470) reported fromBuffalo, New York
@ellen_gbp It also takes me an average of three days to watch anything on disney + in my room because @GetSpectrum is sh*t
Draft a Receiver. (@rondom92) reported fromDepew, New York
Hi @Ask_Spectrum just a nice faithful customer from Depew NY here very upset that I canât watch the apparently quite dramatic NFL playoffs because of an internet outage. Yâall got like an ETA or something on the hot fix for this or...
LaP (@lpetronsky) reported fromBlasdell, New York
@bigdumbmick @BuffaloSabres @GetSpectrum Awful
Pew (@cpew72) reported fromCheektowaga, New York
@Ask_Spectrum is there an outage in the Buffalo by market
#WashedChronicles (@_jmoye) reported fromSloan, New York
No @premierleague on TV this morning no @NBA I should just cancel @GetSpectrum now
Maureen Elizabeth (@thisis_maureen) reported fromTonawanda, New York
@Ask_Spectrum just lost interest in NY. Whatâs the issue.
Kennedy (@BuffaloKennedy) reported fromCheektowaga, New York
@deftonesfreek @GetSpectrum Nope. Upgraded to the second highest last year and it's still slow
Gavin Barnett (@GavinBarn) reported fromBuffalo, New York
Well thanks to @GetSpectrum I will be without internet or cable for a few days in my new place. I ordered services and equipment last week, but they never shipped it. Now Iâm moving in today without services. The agent I was with on the phone expedited my order, but I still lose.
Matthew K. Pelkey (@MatthewPelkey) reported fromBuffalo, New York
Iâve been on hold with @Ask_Spectrum for almost an hour. Clearly their customer service has improved.
Colten Kitcho (@ColtenKitcho) reported fromBuffalo, New York
Sick and tired of paying for horrible internet service @GetSpectrum
Mike Miranto (@coachmiranto) reported fromNorth Tonawanda, New York
UPDATE: @GetSpectrum internet is still terrible
Don Collins-Currie â â â (@collins_currie) reported fromBuffalo, New York
ATTENTION TWITTER FRIENDS:Have any of you noticed that @GetSpectrum is using this time to use the dem playbook and "NEVER LET A CRISIS GO TO WASTE" by raising their prices.@GetSpectrum knows people are being basically forced to stay home and depend on TV
Spaceman î (@BrendanStuart) reported fromBuffalo, New York
The worst part about quarantine is that @Ask_Spectrum internet sucks and doesnât reach across an apartment. And @amazon is just a paranoid **** and wonât let me login OR patch me through to talk to someone so I can log onto my prime. **** you both đ
JM9 (@jm9_joel) reported fromLancaster, New York
@Ask_Spectrum is there an outage in Lancaster 14086. No internet or cable for the last hour
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Brian Eygabroat (@eygabroat) reported
@Ask_Spectrum Nope. Shawna Gilmore office number is (407) 215-8261. Everyone call her if you have problems. But she wonât help you. Like she hasnât helped me in 3 months.
Sons of Saturday - Irish (@SonsOfSatIrish) reported
Not only are they sayinâ they want to drop CornCob TV, but apparently @GetSpectrum also doesnât want us to release an episode on time, as evidenced by the internet outage in LA right now. Given they figure it out, weâll have a preview of the Irish and Noles out on Wednesday.
Brian Eygabroat (@eygabroat) reported
@Ask_Spectrum You have had 3 months to help me and never have. You always hang up on me and therefore Iâm not doing this on text. Iâm doing it my way. Here guys. Another head supervisors number. Lena Tech Support Lead Supervisor - (727) 329-2677 - Donât bother though. She wonât ever help you.
ImDanny (@VzSuperNova) reported
@Ask_Spectrum is there an outage in the Orlando area?
The Neon God (@The__Neon__God) reported
@Ask_Spectrum When I called I was told nothing can be done, no prorated billing on canceled accounts. What? I never agreed to that! I was told that it is on the bill, yeah the bill that is paperless and for which I autopay. Then, I tried to get the service re-activated if I have to pay for it.
KM (@kambrose201) reported
@Ask_Spectrum cool second outage today for us for no reason.
KBG (@hereforentvalue) reported
@Ask_Spectrum please give an update on internet service for Thibodaux, Louisiana affected by hurricane Ida. You really should be letting your customers know whatâs happening.
Alex Seligsohn đłď¸âđ (@Alex_Seligsohn) reported
@Ask_Spectrum So nice of you to cancel an installation without telling me after I left work, lost money, and sat around for hours. Now I have to hope you show up tomorrow and lose MORE money!
Andy (@DecentSince95) reported
@GetSpectrum Iâve called twice now to get spectrumTV taken off my account (after you threw it on as a âfree trialâ) and I am still getting billed. Please do something other than giving me the customer service number that has already failed me twice
Camille Tarver (@camiscurls) reported
@Ask_Spectrum please for the love of God can I get internet service that lasts more than five minutes at a time. I've direct messaged, called, chatted; somebody must know something.